I don't know where to start, can you help me?
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What do you charge for your design services?
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How long will it take to design my job?
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I need something designed in an emergency, can you help?
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Do I get to speak to the designer, as with other companies I have to speak to a rep?
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I already have a logo/brochure/website, it is easy to redesign it?
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Can I use the pictures I have taken on my digital camera or downloaded from the internet?
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What type of computers do you use and why?
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Are there types of work that you won't do?
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What types of graphic design services do you provide?
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Do you have examples of work that I can see?
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How will I receive my artwork when it is finished?
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Who owns the copyright of the design when it is finished?
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How many corrections am I allowed to make?
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Can my logo design be trademarked?
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Can I use my logo in Microsoft Word™ or PowerPoint™?
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What types of web sites do you design?
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What is the difference between a 'static' and a 'dynamic' web site?
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When the website is finished can I update it myself?
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Are your sites viewable in all web browsers?
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What are CSS, HTML and XHTML, and what is the difference?
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What is Flash™ and do you build websites in Flash™?
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What would I put in my website and why?
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What is hosting and do I have to host with you?
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Do you do search engine optimisation (SEO) and do you submit my site to search engines?
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Are your sites accessible to differently abled people with text readers?
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I already have a website that I need updating, do you do website maintenance?
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What is the most difficult part in developing a good website?
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How does the design order system work and why do you use it?
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What are your payment terms and conditions?
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What if I decide to cancel a job after I have ordered it?
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What types of printing do you use and what are the differences?
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What is resolution and why is it important?
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What are pantone colours and how are they used?
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What is the difference between spot and process colours?
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FAQs 
